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High Touch Without the High Street: Doing Things Differently

In our modern world, we increasingly expect to do things differently – more efficiently, faster, perhaps online and certainly cutting out bureaucracy and irrelevance – and when it comes to buying, selling and letting our homes we are no different.

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Perfecting the art of the estate agency since 1842, we continually refine the way they work to stay relevant – adding services that matter. To continue to be relevant to today's consumer, and with expertise gained from our 175-year heritage, we have now launched Humberts Living.

Humberts Living is a brand-new lifestyle concierge service which allows us to cater to the needs of our clients beyond the sale of a property, facilitating a fully integrated range of transactional and management services which include removals, cleaning, decoration, maintenance or even coordinating the building of a dream extension or pool.

High tech high touchHumberts Living Services

“We recently employed Humberts and I couldn’t recommend them enough,” said one customer. “From organising the garden to be tidied up for us, to sorting out removal of the furniture into storage, Humberts handled every aspect of the transition from start to finish, nothing was too much to ask. They even hoovered up after the removals company to ensure it was perfect for the buyer to move into. Humberts is unlike any agent I have worked with before and we are definitely looking to use them again in the near future.”

Moving away from old-style high street locations in order to offer flexibility to our customers and employees, our expertise is now accessible across the counties in which we operate in throughout the UK, without being tied to single locations. Instead, our highly-experienced teams work out of regional hubs – and rather than being tied to our desks we go out to meet  clients in their homes, working around clients needs and offering expert advice with a personal approach to buying, selling and letting. Our dedicated property consultants still operate in all the same locations, but in addition our regional hubs now allow us to operate across a much wider area with the same excellent service.

We want to make the estate agent experience an additionally pleasurable one through the use of cutting-edge technology which offers customer service beyond that of the traditional agency. With the recent launch of our new website,  we now offer improved functionality to smooth and speed the buying, selling and letting process and clients can now book viewings and valuations online, in real time, throughout the year.

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At Humberts we know buying or selling properties can be hard work. That’s why we developed a set of tools to help with the heavy lifting.

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